Question 1

HOW LONG DOES OUR HAIR LAST?

Accepted Answer

With proper maintenance up to 3 years.

Question 2

HOW MUCH HAIR DO I NEED FOR A SEW IN?

Accepted Answer

For a natural look we recommend buying 2 bundles of hair for lengths 8” to 16” and 3 bundles for lengths 18” or longer. If you like it on the thicker side add a bundle. Each bundle weighs 3.5 ounces. The hair is sold by weight so the longer the hair, the shorter the weft.

Question 3

HOW MANY SETS OF CLIP INS DO I NEED?

Accepted Answer

Our sets come with 7 pieces. 1 set for added fullness 2 for fullness and length. Clip in placement (The 3 clip piece goes at the nape, 4 clip piece goes in the widest part of your head, from ear to ear, the 2 single clips go above your ears and the 3 2 clip pieces go around your part)

Question 4

WHAT COLOR DOES THE HAIR COME?

Accepted Answer

Darkest brown (off black).

Question 5

CAN OUR RAW HAIR BE COLORED?

Accepted Answer

Our Raw hair is 100% Raw Indian hair and has not been processed in any way. You can color the hair, however, once raw hair is color treated in any way, it’s life-span is shortened. Be sure to keep color treated hair conditioned and moisturized.

Question 6

HOW DO I MAINTAIN MY DEEP CURLY BUNDLES/CLIP INS?

Accepted Answer

This tight texture is easily maintained by using a good hydrating shampoo and conditioner. To keep frizz away we recommend using a light weight moisturizer or hair gel.

Question 7

WHAT IS THE DIFFERENCE BETWEEN RAW AND VIRGIN HAIR?

Accepted Answer

Raw Hair is completely unaltered, unprocessed and in its natural state. Raw hair patterns are not perfectly defined and may vary in light brown to dark brown/ black colors. Each hair bundle may be slightly different than the other. Our Raw hair is more coarse and has a very natural low luster.
 
Virgin Hair is steam processed to give a more defined and altered look to curly hair textures. Though some companies use chemicals to alter the shine, color, and shape of hair, BabyHeir Collection ONLY uses steam for definition. Our virgin hair will come in natural hair color and natural medium luster. No color and chemicals are used during the process.

Question 8

WHAT IS THE DIFFERENCE BETWEEN A FRONTAL AND A CLOSURE?

Accepted Answer

Our frontals are typically 13×5 inches. They offer more diverse styling choices because they cover from “ear to ear”. Frontals require a higher maintenance than closures. Maintenance including professional styling, cleaning and even replacement due to normal shedding overtime.
 
Closures are typically 4×4 inches and cover partial of one's head. Styling options are not as diverse, but closures require less maintenance than frontals. Closures can be shifted from middle to a side part in the case of wearing a wig.

Question 9

WHAT IS THE TURN AROUND TIME FOR A CUSTOM UNIT?

Accepted Answer

Turn around time is about 3-4 weeks, 14- 20 business days.

Question 10

WHAT IS THE TURN AROUND TIME FOR HAIR ORDERS?

Accepted Answer

Hair orders require a processing time up to 5 days and up to an additional 3-5 days for priority shipping via USPS. For international orders, an additional 5 days may be needed.

Question 11

HOW ARE UNITS SECURED?

Accepted Answer

All SoBritnieWig units will come with an elastic band and the option attached flexible wig comb to secure the bottom of your unit.

Question 12

WHAT PRODUCTS SHOULD I USE ON MY HAIR?

Accepted Answer

Sulfate free products are the best type of products to use on your bundles and wigs.

Question 13

HOW ARE YOUR UNITS CUSTOMIZED? HOW SHOULD I MEASURE MY HEAD?

Accepted Answer

Custom units are customized to fit your head size and shape. You will be asked for measurements during the purchase process. If further measurements are needed you will be contacted. All lace frontal units have a pre- customized hairline unless requested otherwise.

Question 14

WHAT IS THE PROPER WAY TO WEAR MY HAIR UNDER A WIG?

Accepted Answer

The key to a flawless wig application is neat, flat braids. The smaller the braids, the better. Big, chunky braids are quick and easy, but your unit will not lie flawlessly and flat. It may also cause your closure lace to stretch, which can lead to shedding. Straight back braids are recommended for lace frontal applications and/ or closure units.

Question 15

HOW LONG CAN MY BUNDLES OR WIG UNIT LAST ME?

Accepted Answer

With proper care, your hair can last from a maximum of 3 years. This includes maintenance, as needed, washing, conditioning and proper styling. All hair textures should be carefully detangled if needed. Hair should be first detangled with a wide tooth comb and or denman brush to avoid unnecessary snags that can cause the hair to shed. Longevity varies by person and how well the hair is taken care of.
 
Closures and frontals require maintenance due to shedding overtime. They can be replaced. Lace should be replaced when balding or shedding happens.

Question 16

THIS IS MY FIRST TIME GETTING A WIG, SHOULD I GET A CLOSURE OR FRONTAL?"

Accepted Answer

It is preferred that first time wig-wearers start with a closure wig. The manageability is much easier and it doesn’t require as much maintenance as a frontal. They are also more affordable for beginners.

Question 17

HOW SHOULD I STORE MY UNITS WHEN THEY ARE NOT BEING WORN?

Accepted Answer

Most beauty supply stores carry Styrofoam mannequin heads for about $5. Wigs can be stored on these heads to preserve styles for future wear. Satin storage bags are included with every purchase to preserve your bundles and wigs for travel or storage. Wig storage bags with hangers are available for purchase.

F.A.Q.